Integration with ADP®
The iCIMS Connector for ADP Workforce Now® – a pre-built, bi-directional integration – makes it easy to connect your iCIMS Talent Cloud to ADP Workforce Now®.
Commitment to Responsible AI
Together with ADP Marketplace, our company is committed to the responsible use of AI. When incorporating AI into our product(s), we have agreed to comply with ADP Marketplace’s AI principles focused on human oversight, monitoring, privacy, explainability, transparency, and mitigating bias. Learn more here.
How we use AI
- iCIMS Talent Cloud AI (TCAI) is purpose-built for Talent Acquisition to help simplify and accelerate your hiring and mobility processes across the full talent life cycle.
iCIMS TCAI is developed and designed according to our principles of Responsible AI. iCIMS’ AI tools are rigorously tested, monitored, and managed; and designed to be transparent, explainable, accountable, inclusive and fair, technically robust and safe, and human-led. iCIMS TCAI creates efficiencies throughout the Talent Cloud, but it never makes decisions on talent leaders’ behalf.
iCIMS TCAI can help you discover best-fit candidates from the talent pools and identify the top-matched candidates through AI matching results. Features that use AI include:
• Job Matching: Automatically suggests jobs to candidates based on the skills and experience from the candidates’ resume.
• Job Recommendation: Automatically suggests additional jobs of interest to a candidate based on candidate’s then-selected job.
• Job Search: Suggests available and relevant jobs to candidates based on keyword searched.- • Talent Discovery: Returns the most highly qualified candidates based on candidate skills and experience within the iCIMS platform.
• Talent Match: Returns additional candidates similar to a recruiter’s “ideal” candidate based on candidate’s skills and experience.
• Candidate Ranking: Organizes and sorts applicants to a job based on the match of candidate’s skills and experience to those in the job.
Talent teams can also unlock breakthrough hiring efficiencies with iCIMS Copilot, an optional set of generative AI features that gives recruiters a helping hand with day-to-day tasks. iCIMS Copilot AI features include:
• Interview Questions: Helps hiring managers derive relevant interview questions based on selected parameters.
• Job Assistant: Helps hiring managers and recruiters edit and refine job descriptions.
Talent Cloud AI is trained on real-world recruiting data, not scrapped third-party data, to help deliver high levels of accuracy in its recommendations. iCIMS trains its models on billions of data points across candidate profiles, job applications and hires. The models are never trained on gender, sexual orientation, address, or social media activity, to help mitigate bias. For its generative AI features, iCIMS leverages Microsoft’s Azure OpenAI large language model for its robustness and security.
If you have questions about how iCIMS uses AI, please contact us.
Video Studio
Bring your employer brand to life with employee video testimonials. Build low-lift, high-quality employee-generated video testimonials that differentiate your brand.
Stand out from the competition and turn ideal global candidates into great hires.
- Expand your global reach with closed captions in 100+ languages
- Capture the presenter and their screen all in one video to level up internal trainings with Video Studio Capture
- Communicate company news, make onboarding more engaging and provide how-to’s with ease
- Amplify your reach by featuring videos on social networks and in email campaigns within iCIMS CRM
- Break up blocks of text on your career site and job descriptions to make content more dynamic for viewers
Career Sites
Create an irresistible candidate destination. Draw the right talent in with a standout career site that wows candidates at all levels.
Streamline your recruitment process by:
- Use the Content Management System (CMS) to make self-service changes to your sites — no developer needed
- Give candidates an understanding of your organization with authentic branding elements like images, content carousels and employee-generated videos
- Let job seekers load their resume into the iCIMS Talent Cloud AI engine and instantly view a list of open roles that fit their unique skills and experience
- Job searching is powered by iCIMS’ context-aware AI, which surfaces relevant results even if a job seeker misspells or leaves out words
- Save those ad dollars. Let our baked-in SEO get visibility for your jobs
- Let job seekers of all life circumstances apply on devices available to them: mobile, desktop or tablet
- Equip your career site with an AI-powered chatbot to help candidates with their job search
Candidate Relationship Management (CRM)
Build talent pipelines, engage candidates with multi-channel marketing campaigns, and use machine learning to automatically surface the right talent for the job.
Our candidate relationship management software can help you:
- Reach candidates anywhere via one-to-one or one-to-many email and text campaigns
- Highlight employees with video-integrated emails to bring your company brand to life
- Streamline sourcing and stay in touch with past employees
- Automatically identify the best candidates with AI
- Grow your applicant pool with virtual career fairs
Applicant tracking system (ATS)
Whether you’re hiring at a high volume or for highly specialized roles, the iCIMS ATS makes managing, automating and streamlining your hiring workflows a breeze.
Our applicant tracking software can improve efficiency across your entire recruitment practice by:
- Provide users with a personalized launch pad to get more done. Dashboards can be tailored per login group, role or person with relevant information
- Accelerate the interview process with candidate self-scheduling based on predetermined interviewer availability
- Communicate with candidates via their preferred method – email, text or video
- Easily manage and prioritize the volume of candidates through automated candidate comparison, ranking, and job matching
- Keep stakeholders aligned and informed by submitting candidates, offers and jobs through pre-defined approval chains
- Streamline job management using templates with pre-approved content for jobs, emails, offer letters and more
Offer Management
Simplify how you create and deliver offers with templates, a branded look and feel, and automation capabilities.
Our offer management software saves you time and helps you focus on the other matters that need your attention by allowing you to:
- Mitigate risk with templates and clause management
- Make the offer process scalable, reliable, and compliant
- Ensure accuracy with pre-approved language
- Empower candidates to review and accept offers online, on any device
- Streamline your process by reducing manual tasks and multiple point solutions
- Stay cohesive with branded letters tailored for every role
Onboarding
Simplify employee onboarding with automated processes that maximize engagement and accelerate productivity. Our cloud-based onboarding software is built for both commercial and large, global employers.
With iCIMS’ employee onboarding portal, you can:
- Create and assign new hire programs that accelerate the onboarding process
- Maintain compliance and speed up signing with electronic forms and electronic onboarding
- Easily track new hire progress and get alerts to minimize new hire “ghosting”
Text Engagement
Connect with candidates anywhere - at scale - with AI-powered conversational text messages.
iCIMS’ Text Engagement streamlines the recruitment experience for candidates by:
- Save hours of time spent scheduling and rescheduling interviews by offering candidate self-scheduling that syncs with Office 365, MS Outlook and Google Calendar
- Sync Text Engagement with iCIMS Digital Assistant for live, AI-generated conversations with candidates, employees and your talent team
- Set up recurring text campaigns that trigger when a candidate has gone quiet—creating a convenient way for job seekers to respond and your brand to stay top of mind
- Promote a “text-to-apply” code for candidates to complete a job application entirely over text messages through a streamlined and automated prompt
- Set up international phone numbers and use channels like SMS and Facebook Messenger in dozens of languages, including Mandarin, French, Spanish and more
Opportunity Marketplace
Proactively engage, retain, and develop talent with an internal mobility and career growth solution.
Remove mobility friction by
- Automatically identify ideal internal candidates with AI-enabled, skills-based talent matching
- Empower your team with greater visibility into employee skills to champion mobility moves and create a culture of internal hiring
- Identify and nurture your diverse employees to grow with you through personalized outreach for internal opportunities
Marketing Automation (iCIMS + Candidate ID)
Say goodbye to generic, one-off email campaigns. iCIMS Marketing Automation is the only solution that automates and personalizes entire candidate journeys based on their unique behaviors.
With Marketing automation, your organization can:
- Access the power of 200 job sites from one place with an in-product candidate search
- Allow your teams to discover which talent is cold, warm or hire-ready at a glance
- Provide unique journeys based on interactions with your social posts, reviews, career sites, campaigns and more
- Ramp up messages with interested talent and ease up on less engaged people — automatically
- Reduce recruiter burnout. Leverage the power of an automated, hyper-personalized nurture and sourcing engine
Analytics & Advanced Analytics
Harness unparalleled insights at every step of the recruiting journey using iCIMS Talent Cloud Analytics and Advanced Analytics.
Solidify your strategy with data
- Gain transparency across your entire HR tech stack with a platform that integrates all of your recruitment software solutions
- Stay prepared with reporting that delivers the information you need at both the process and executive level
- Leverage key reports to get a full-picture view of metrics like open positions, source of hire, cost per hire, and time to fill
- Use configurable dashboards and reporting to access the critical information you need at a glance